Previous incidents

March 2024
Mar 25, 2024
1 incident

Intermittent timeout in Structured/Freeform Verification Endpoint

Degraded

Resolved Mar 25 at 11:55am EDT

Issue has been resolved. Response times have returned to normal.

1 previous update

February 2024
Feb 07, 2024
1 incident

Performance Degradation in AV API

Degraded

Resolved Feb 08 at 01:09pm EST

AV performance should now be stable.

2 previous updates

Feb 01, 2024
3 incidents

Contact creation issue in PM - Update

Degraded

Resolved Feb 01 at 04:12pm EST

This is now resolved.

1 previous update

Contact creation in PM is fixed

Resolved Feb 01 at 04:11pm EST

The contact creation issue in PM is now resolved.

Contact creation issue in PM

Resolved Feb 01 at 03:53pm EST

Contact creation is currently failing in print & mail. We're investigating.

January 2024
Jan 30, 2024
1 incident

Performance Degradation in AV API

Degraded

Resolved Jan 30 at 05:10pm EST

Performance should be back to normal. We are working to improve data quality as we bring more of our data systems back online.

1 previous update