Previous incidents
Intermittent timeout in Structured/Freeform Verification Endpoint
Resolved Mar 25 at 11:55am EDT
Issue has been resolved. Response times have returned to normal.
1 previous update
Database maintenance
Resolved Feb 18 at 02:00pm EST
We'll be performing database maintenance between the hours of 2pm and 4pm EST on Sunday, Feb 18th, 2024. This may result in our APIs/dashboards being sporadically unavailable.
Performance Degradation in AV API
Resolved Feb 08 at 01:09pm EST
AV performance should now be stable.
2 previous updates
Contact creation issue in PM - Update
Resolved Feb 01 at 04:12pm EST
This is now resolved.
1 previous update
Contact creation in PM is fixed
Resolved Feb 01 at 04:11pm EST
The contact creation issue in PM is now resolved.
Contact creation issue in PM
Resolved Feb 01 at 03:53pm EST
Contact creation is currently failing in print & mail. We're investigating.